ENGLISH PRACTICE
Tóm tắt
What is Communication? • Communication is an art of transmitting ideas, thoughts, information and attitudes from person to another. Communication is a meaningful interaction among human beings. • ESSENCES OF COMMUNICATION • Personal process • Occurs between people • Involves change in behavior • Means to influence others • Expression of thoughts and feelings through words and behavior • It is social and emotional behaviour • WHAT ARE THE MOST COMMON WAYS WE COMMUNICATE? • Spoken words • Written words • Visual images • Body language • TYPES OF COMMUNICATION • Downwards communication • Upwards communication • Lateral or horizontal communication • WHAT MAKES A GOOD COMMUNICATOR? • An Active Listener, • An Effective Presenter, • A Quick Thinker.